Business Account Manager
WOO Network is a fast-growing Fintech startup and a deep liquidity network with a mission to empower individuals with the right to freely trade, invest, borrow and lend to better their lives.
We aim to connect traders, exchanges, institutions, and DeFi platforms with democratized access to the best-in-class liquidity and superior trading execution at lower or zero cost. The network powers WOO X, a professional trading platform featuring fully customizable modules, and lower to ZERO-FEE trading complete with deep liquidity sourced from the network.
WOO Network was founded by Kronos Research, a multi-strategy trading firm that specializes in market making, arbitrage, CTA, and high-frequency trading (HFT), averaging around $5-10 billion of daily trading volume on global cryptocurrency exchanges.
WOO Network is a place for pioneers and entrepreneurs. We work on the bleeding edge of blockchain technology and play a crucial role in empowering the world to trade better and live better.
- Acquire and develop trust relationships with a portfolio of major clients (global institutional/VIP clients)
- Expand the relationships with existing clients/customers by sustained communication, gain deep understandings of their needs
- Build key customer service frameworks, processes and systems, formulating management rules, and tracking the status of key clients/customers
- Conduct analysis of user behavior, identifying hidden needs, and communicating with various departments to provide optimal key client/customer service solutions
- At least 3 years working experience in sales and client services function with an international financial background in banking, investment, crypto(huge plus)
- Client portfolio including institutional clients, crypto funds, asset managers, prop trading firms, individuals, brokers, commercial banks, etc
- Strong communication, ability to be flexible in a variety of situations, able to work under pressure
- Passionate about and believe in crypto
- Fluent English and Mandarin, for proficient communication with internal and external stakeholders
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Only platform to offer ZERO trading fees, DEEP liquidity, and a customizable GUI.